Privacy Policy

Last updated: May 21, 2026

This Privacy Policy explains how our local Ai United Insurance agency ("we," "us," or "our") collects, uses, and protects information you provide through this website (aiunitedoxford.com) and related services. By using this site or submitting our quote form, you agree to the practices described below.

1. Information we collect

When you submit our quote request form, we may collect:

Your name, phone number, and email address
Your ZIP code and the type of coverage you're inquiring about
Vehicle details (year, make, model) if applicable
Any notes or additional context you choose to share
Technical data such as IP address, browser type, device, and the page you arrived from

2. How we use your information

To prepare and deliver the insurance quote you requested
To contact you by phone, SMS/text, or email about that quote and related insurance products
To respond to your questions and provide customer service
To comply with legal, regulatory, and underwriting requirements
To improve our website and marketing

3. Communications and consent (TCPA)

By checking the consent box on our form, you agree to receive calls, SMS/text messages (including by automated dialing systems or prerecorded/artificial voice), and emails from our agency at the phone number and email you provide, even if your number is on a Do Not Call list. Consent is not a condition of purchasing any insurance product. Standard message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP to any text we send. You may unsubscribe from emails by clicking the "unsubscribe" link in any email or by contacting us directly. To stop phone calls, simply ask the agent on the line.

4. How we share information

We do not sell your personal information. We may share it with:

Insurance carriers and underwriters we work with, to obtain quotes and bind coverage on your behalf
Service providers who help us operate the website, deliver SMS/email, store data, or process payments (e.g., Google Workspace, Netlify)
Government or legal authorities when required by law, court order, or to protect our legal rights

5. Cookies and tracking technologies

This site uses cookies and similar technologies — including third-party analytics and advertising pixels (Google Analytics, Google Ads, Meta Pixel) — to understand how visitors use the site and to measure ad performance. These services may collect information such as your IP address, device, and pages viewed.

You can control cookies through your browser settings, opt out of Google Analytics via the Google Analytics opt-out add-on, and adjust ad personalization at adssettings.google.com and on Facebook's ad preferences page.

6. Visitor identification (identity resolution)

This site may also use third-party identity-resolution services (such as EnterIdentity) that attempt to match anonymous website visitors with known consumer contact information drawn from consumer-data partners. If a match is made, we may receive your name, postal address, email address, and/or phone number and may use it to send you a follow-up email about the insurance quote you appeared to be researching. Calls and SMS/text marketing are only sent to consumers who have provided express written consent on our quote form.

To opt out of being identified by these services, you may:

Email sales_op@getaiu.com and ask to be removed from our identification and marketing lists.
Opt out through the identity-resolution provider's industry-wide opt-out tools at the Network Advertising Initiative and the Digital Advertising Alliance.

7. Data retention

We keep your inquiry information as long as needed to provide the services you requested, comply with legal/regulatory obligations, and resolve disputes. You can request deletion at any time using the contact info below.

8. Your rights

Depending on where you live, you may have the right to:

Request access to the personal information we hold about you
Request correction or deletion of that information
Opt out of marketing communications
Opt out of the sale or sharing of personal information (we do not sell)

To exercise any of these rights, contact us at the address below.

9. Children's privacy

This site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information, contact us and we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be highlighted at that location.

11. Contact us

Questions, opt-out requests, or data-rights requests:
Email: sales_op@getaiu.com
Phone: 469-253-0070